शहरी स्थानीय निकाय विभागUrban Local Bodies Department

Citizen Charter

DIRECTORATE OF URBAN LOCAL BODIES JAMMU

Citizens’ Charter

Structure of the Department

The Directorate of Urban Local Bodies Jammu is administering 36 Urban Local Bodies spread across Jammu Province. The population in these ULBs as per 2011 census is 3,97,587. The issues of the inhabitants in these ULBs are taken care of through a structure of administration comprising an elected body and supported by administrative staff. There are 9 Municipal Councils and 27 Municipal Committees. All the ULBs have elected bodies in place. The  ULB-wise population, number of wards and number of households as per 2011 census are as under:-

S.No Name of District Name of MC No. of wards Population census 2011 No. of house holds

1

 

 

Jammu

Akhnoor

13

10225

1966

2

Jourian

7

3926

755

3

Khour

13

6936

1334

4

Ghoumanhasan

7

3944

758

5

R.S. Pura

13

14420

2773

6

Bishnah

13

10715

2061

7

Arnia

13

8940

1719

8

 

Kathua

Kathua

21

51995

10399

9

Billawar

7

5441

1088

10

Basholi

13

5441

1088

11

Lakhanpur

7

1759

352

12

Parole

13

7669

1534

13

Hiranagar

13

7950

1590

14

Reasi

Katra

13

8152

1482

15

Reasi

13

7806

1419

16

 

Doda

Doda

17

25407

4705

17

Bhaderwah

13

11081

2052

18

Thathri

7

1486

275

19

Poonch

Poonch

17

22516

4170

20

Surankote

13

6692

1239

21

 

Samba

Samba

13

11001

1964

22

Vijaypur

13

8044

1436

23

Bari-Brhamana

13

10650

1902

24

Ramgarh

13

5475

978

25

 

Udhampur

Udhampur

21

50106

7479

26

Ramnagar

13

6291

939

27

Chenani

7

2476

370

28

Kishtwar

Kishtwar

13

13484

2325

29

 

Ramban

Ramban

7

3585

588

30

Banihal

7

2985

489

31

Batote

7

3811

625

32

Rajouri

Rajouri

17

37554

5868

33

Sunderbani

13

5531

864

34

Nowhsera

13

5122

800

35

Thannamandi

13

5204

813

36

Kalakote

7

3767

589

Responsibilities of Urban Local Bodies
The ULBs are responsible for :-

  1. Preparation of plans for economic development and social justice.
  2. Urban planning including mobility plans and organized development of cities and towns.
  3. Regulation of land use and building constructions.
  4. Sanitation measures as per the requirement of the ULBs.
  5. Solid Waste Management and implementation of all provisions of Solid Waste Management bye-laws, 2019 and Plastic Waste Management bye- laws, 2020.
  6. Implementation of schemes for poverty alleviation.
  7. Provision of Urban amenities such as parks, play grounds and gardens.
  8. Establishment of cattle ponds and prevention of cruelty against animals.
  9. Registration of Births and Deaths.
  10. Maintenance and making available burial grounds, cremation grounds etc. 11.Establishment of slaughter houses on modern lines to prevent any kind of

pollution from such activities.
12.Provision of amenities such as street lights, parking lots, bus stops, community halls and organized shopping complexes.

Operational Structure of ULBs

Preparation of Plans
The annual plans in all ULBs are prepared by the elected representatives in consultation with the local populace and as per their aspirations and needs. The plans are discussed in the meetings of the Councils/Committees for their finalization and funds for the same are accordingly released by the Government for implementation of the plans which have been approved by the Councils/Committees. Since, the plans are prepared on the basis of the feedback from the grass root level, therefore the activities which are undertaken meet the needs of the areas falling within the jurisdiction of the Urban Local Bodies.

The implementation of these development activities takes place through professionals of PW (R&B) Department.

With the implementation of 74th Constitutional Amendment, the endeavor is to bring all the major activities within the jurisdiction of Council/Committee under the domain of the concerned ULB for coordinated development and targeted service delivery approach.

The role of the Directorate of Urban Local Bodies Jammu is to coordinate between the Government and the Urban Local Bodies for arranging of finances for implementation of the plan and to make sure that the implementation process is completed expeditious so that issues concerning people are addressed in a time bound manner.

In order to strengthen the elected bodies, the financial powers of the ULBs have been enhanced and now the ULBs are empowered to grant administrative approvals of various works upto Rs. 5.00 crores.

Regulatory Mechanisms

In order to streamline the organized development of small cities and towns, the ULBs under Jammu and Kashmir Municipal Act, 2000 have been empowered to enforce the regulations regarding the following:-

  1. Building permissions as per the laid down norms in the Master Plans and other Building Permission laws.
  2. Decongestion of small cities and towns by providing infrastructure like bus addas, organized shopping areas etc.
  3. Imposing fines on various activities which lead to various kinds of pollutions.
  4. Removing illegal encroachments.
  5. Collection of professional fee from commercial establishments and using those resources for carrying out various activities in the ULBs.

Sanitation

One of the primary roles of the ULBs is to ensure proper sanitation in the areas of their jurisdiction. In order to achieve this, the ULBs have a proper setup for door to door collection of garbage from households and commercial establishments and carrying the garbage to the identified sites for its scientific disposal.

The proper sanitation in the ULBs ensure that the living conditions in the ULBs improve and which ultimately would lead to better health of local populace and also give impetus to different economic activities thus helping the inhabitants in the respective Councils/Committees.

For scientific disposal of the municipal waste, the ULBs are upgrading its capacities in terms of implementing new garbage disposal measures and with the introduction of modern equipments. An action plan in this regard is already in the process of being implemented in all the 36 ULBs of Jammu Province.

Similarly, the ULBs where large number of animals are slaughtered, the construction of modern slaughter houses is being to  provide  hygienic  source  of  protein  and  to  contain  the  pollution  from slaughtering activities taken up during 2021-22 in order


Welfare Schemes for marginalized population

The marginalized population living in urban areas are covered under various welfare programmes like PMAY, IHHL and PM SVANidhi for providing affordable housing, addressing the issue of open defecation and  financial support to street vendors respectively. The beneficiaries for these welfare schemes are identified by the concerned ULBs so that the living condition of these marginalized section of population is improved.

Urban Amenities

In order to provide healthy living conditions in the Local Bodies, the Municipal Councils/Committees while preparing annual plans consider creating amenities like Children Parks, Gymnasiums, Walking tracks and development of other places for various kinds of physical activities. The Urban Local Bodies also ensure that for the inhabitants of the local bodies proper bus stops, passenger sheds, cremation/burial grounds, street lights, shopping complexes, vehicle parking places are available. These activities are adequately funded by the Government for the welfare of the people living in the urban areas.

Time bound services provided by the Urban Local Bodies

Under Public Service Guarantee Act, the timelines for various services being provided by the ULBs is given hereunder:-

Urban Local Bodies Jammu

 

S. NO

Name of the Service

Designated
Officer

Stipulated
time frame for
providing service

First Appellate
Authority

Second Appellate Authority

 

1

Building permission for construction of house from Municipal Council/Committee.

Executive Concerned officer

 

30 days

Additional
Deputy Commissioner
Concerned

Deputy Commissioner Concerned

 

2

Plinth Level inspection of permitted house
/industrial/ other admissible Units after the date of intimation in Municipal
Council/Committees.

 

Khilafwarzi inspector concerned

 

7 days

 

Executive Officer concerned

Additional Deputy Commissioner concerned.

 

3

Final completion inspection/occupancy Certificate of permitted house/industrial/other admissible Units after the date of intimation in Municipal Council/ Committees

 

Khilafwarzi Inspector concerned

8 days
(7 days for inspection and 1 day for issuance of certificate)

 

Executive Officer concerned

 

Additional Deputy Commissioner concerned.

 

4

Issuance of License/NOC for running rades/Units within the limit
of Municipal Committee/Council as the case may be.

 

Executive Officer concerned

30 days (from the date of clearances/
NOCs
from department)

 

Additional Deputy Commissioner concerned

 

Deputy Commissioner concerned

 

5

Issuance of license for Rehri to be operated withinthe limits of Municipal Committees/Councils as the case may be.

 

Executive Officer concerned

 

 

30 days

 

Additional Deputy Commissioner concerned

 

Deputy Commissioner concerned